Support
We are happy to help. Reach out any time and read the common questions below.
Contact us
Email s0533495227@gmail.com
We aim to respond within 2 to 3 business days. When emailing about an issue, it helps to include your device model and iOS version.
Frequently asked questions
How does Sprout know when to water a plant?
When you add a plant, you set how often it needs water (its watering interval). Sprout tracks the date you last watered it and shows a living leaf that gradually droops the longer it's been since that date — the more thirsty a plant is, the more visibly wilted its leaf becomes.
Do I need an account or internet connection?
No account or sign-in is needed, and Sprout works entirely offline. All your plant data stays on your device.
Is my data safe?
Sprout stores everything locally on your device only. Nothing is sent to us or to any third party. See our Privacy Policy for full details.
What is included in the free version?
The free version lets you track a limited number of plants at once, each with its own watering schedule and the full droop/perk animation.
What does Sprout Pro include?
Sprout Pro is a one-time purchase (not a subscription) that removes the plant limit and unlocks additional Pro features.
How do I request a refund?
Refunds for App Store purchases are handled by Apple. You can request one at reportaproblem.apple.com. We are not able to process refunds directly.
I bought Pro on one device — how do I get it on another?
Open Settings inside Sprout and tap "Restore Purchases" while signed into the same Apple ID you purchased with.
How do I delete my data?
Because everything is stored on your device, you can delete individual plants inside the app, or remove the app entirely to erase all locally stored data. For any other request, email us at the address above.